A View from the Trenches: Effective Communications and Training January 2009; this formed the basis for my presentation (in QuickTime) at PLI in Chicago in May.
Hear are some materials I did a few years ago to illustrate how to use Macromedia Breeze, now Acrobat Presenter, using both Breeze and Camtasia. There are three different versions. One is a flash file that should open in any browser. Another is an MPEG4 file which you can download, save to iTunes, and play on a video iPod.
Here's the Breeze file:
Here's the Camtasia file:
Here's the iPod-compatible version (approximately 12 Megs).
These will be included in the CD in Ted Bank's book on Compliance.